At Isolde Wanderlust, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and other information necessary for bookings and reservations.
  • Browsing Information: IP address, browser type, pages visited, and other analytics data.
  • Communication Data: Correspondence via email, social media, or customer support interactions.

2. How We Use Your Information

We use your information to:

  • Process bookings and reservations.
  • Communicate with you regarding your inquiries or purchases.
  • Send promotional materials, newsletters, and marketing messages (with your consent).
  • Improve our website functionality and user experience.
  • Comply with legal obligations and enforce our terms and conditions.

3. Sharing of Information

We do not sell your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who help us operate our website and provide services ( payment processors, travel suppliers).
  • Legal Requirements: Authorities or regulatory bodies to comply with legal obligations.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. For more details, please refer to our Cookies Policy.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Opt-Out Instructions

You have the right to opt-out of:

  • Marketing Emails: Click the “unsubscribe” link at the bottom of our marketing emails or contact us directly.
  • Cookies and Tracking: Adjust your browser settings to block cookies or notify you when cookies are being used.
  • Data Collection and Use: Contact us to request the deletion or restriction of your personal data.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access and obtain a copy of your data.
  • Right to request the correction of inaccurate information.
  • Right to request the deletion of your data.
  • Right to withdraw consent to data processing.

To exercise any of these rights, please contact us using the details below.

8. International Data Transfers

As we operate worldwide, your personal information may be transferred and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:[email protected]